Help for the Help Desk

Summary: Blue Monster Digital has unveiled HelpDeskGuides.com, an innovative portal for businesses and IT professionals looking to improve CRM, increase productivity and speed issue resolution.

Blue Monster Digital announced today the launch of HelpDeskGuides.com (http://www.HelpDeskGuides.com), a robust information portal with advice on cloud computing, outsourcing, software, customer service and careers.

With HelpDeskGuides.com, IT veterans have new resource as they look to optimize their help desks. From software reviews and outsourcing information to moving the helpdesk to the cloud, HelpDeskGuides.com takes an innovative and hands on approach to help businesses find helpdesk solutions.

Blue Monster Digital founder John Wall said he saw frustrated business owners with teams of help desk employees on the payroll using outdated software negatively impacting the bottom line. Productivity is down and customers can’t find the solutions they’re looking for.

CIO’s and IT departments wrestle with strategic and tactical questions everyday. Should we outsource our help desk? Is a move to a web based solution right for our business? Is it time to make a more robust and self service knowledgebase? Will cloud-based solutions make us more efficient and profitable? HelpDeskGuides.com.has the answers.

“In the past, the help desk was seen as a necessary evil,” said John R. Wall, president of Blue Monster Digital. “Now, smart companies see their helpdesk as a robust tool to increase employee productivity, close sales and to reach their CRM objectives.”

The right help desk solution can be an asset to a well run company. HelpDeskGuides.com gives you a leg up in making the right decision for your business needs.

About Blue Monster Digital:
Founded in 2005, Blue Monster Digital has grown into a leading provider of internet content on topics including IT, Holistic Health, International Adoption, Food and Lifestyle. Leaders in a number of industries look to Blue Monster Digital for information and resources. Content is developed by a number of syndicated writers, television personalities and staff content developers.

Contact
Blue Monster Digital
John R. Wall
609-759-0408
john.wall@helpdeskguides.com

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